This Privacy Policy explains how Leisuretronics Pty Ltd collects, uses, stores and protects personal information when you use our website, contact us, or interact with our services.
This policy is intended as a general website privacy policy for an Australian business. It should be reviewed and adapted before being relied on for a specific product, subscription service, or regulated activity.
1. Personal information we collect
We may collect personal information including:
- your name and email address;
- messages, enquiries or other information you send to us;
- technical information such as browser type, device type, IP address and pages visited;
- information needed to operate, secure and improve our website and services.
2. How we collect information
We collect information when you:
- submit a contact form;
- email us or communicate with us directly;
- visit our website or interact with our online services;
- use features that require us to process your information.
3. How we use personal information
We use personal information to:
- respond to enquiries and provide support;
- operate, improve and secure our website and services;
- communicate with you about relevant products, services or opportunities;
- maintain business records and meet legal obligations;
- detect and prevent spam, misuse, fraud or security issues.
4. Disclosure of personal information
We may disclose personal information to trusted service providers who help us operate our website, send email, host data, provide analytics, maintain security, or deliver our services. We may also disclose information where required or authorised by law.
5. Overseas disclosure
Some service providers we use may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure those providers handle personal information appropriately.
6. Cookies and analytics
Our website may use cookies, analytics tools and similar technologies to understand website usage, improve performance and protect the site from misuse. You can adjust cookie settings in your browser, but some features may not work properly if cookies are disabled.
7. Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
8. Access and correction
You may request access to personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete. We may need to verify your identity before responding.
9. Complaints
If you have a concern about how we handle your personal information, please contact us first so we can try to resolve it. If you are not satisfied, you may contact the Office of the Australian Information Commissioner.
10. Contact us
For privacy questions, access requests or corrections, please use our contact page.